Working at the intersection of customer experience, business strategy, and new product design.


Featured projects

  Swanny's Devised and launched a brand new product – The "shower in a sachet" aimed at cycle commuters.

 

Swanny's

Devised and launched a brand new product – The "shower in a sachet" aimed at cycle commuters.

  KOPI Co-founded, grew to thousands of subscribers, and sold to Cafédirect in under three years.  

 

KOPI

Co-founded, grew to thousands of subscribers, and sold to Cafédirect in under three years.

 


The kind of stuff I do…

Help organisations plan and run new product development programmes.

Conceive, validate, and design novel products and services.

Evaluate existing services and recommend improvements.